Practical and Customised HR support to small to medium sized businesses.

We work with small and medium organisations across all industries to provide practical HR solutions that are customised to your organisation.
Practical and customised solutions, our experience means the focus is always on practical, realistic advice that provides you with outcomes that are solution focused. Our size and business model allows us to provide customised solutions for your organisation.

HR Consultancy
Policies & Procedures
Workplace Investigations
HR / Payroll Audits

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HR CONSULTANCY

Human Resource Solutions specialise in providing a full range of affordable HR support and guidance to small and medium size businesses.

Timely and the right People solutions can enhance your business and make everyday working a more enjoyable experience for all. HR is rarely black and white. Human Resource Solutions aims to clarify and bring comprehensive solutions to you to solve your HR needs.

We can help you with a range of valuable HR support functions:
• Best-practice people and HR management strategies.
• Employee letters, policies and procedures.
• Independent unbiased workplace investigations / representation.
• Performance Management strategies.
• Independent unbiased exit interviews for exiting employees.

Outsourcing your HR solutions can benefit your organisation by:
• Reducing Risk - By engaging experienced specialists, who provide practical advice in line with relevant legislation.

• Cost Savings - Cost savings can be achieved compared to the cost of working with an employment lawyer or employing additional resources in demanding times.

• Support - For your HR departments in busy times. Human Resource Solutions can provide backup or reassurance for internal HR teams.

Human Resource Solutions can be your HR team whenever you need!

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POLICIES AND PROCEDURES

Human Resource Solutions can draft, review and assist you to implement HR Policies and Procedures or HR manuals to guide your business for the best people solutions. Many organisations will have varying degrees of HR policies and procedures, or have the whole suite of policies that have been in place for a period of time.

Wherever your organisation is at we can assist you, either:
• Reviewing your current policies.
• Writing new policies.
• Auditing your current policies or manuals and providing recommendations.

Policies and procedures we have worked with organisations to develop:
• Annual Leave.
• Bereavement Leave.
• Code of Conduct.
• Compassionate Leave.
• Confidentiality.
• Conflict of Interest.
• Disciplinary.
• Employee Information / Privacy.
• Grievance.
• Harassment Prevention (Bullying and Harassment).
• Jury Duty.
• Overtime.
• Performance Management.
• Personal Leave.
• Social Media.
• Smoking, Alcohol and Drug Use.
• Termination (Voluntary and Involuntary).
• Training / Learning and development.
• Use of Company Equipment.
• Uniforms.
• Unpaid Leave.

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WORKPLACE INVESTIGATIONS

Employee disputes and misconduct happen in many workplaces, anything from allegations of bullying or harassment, misconduct to fraud, all of these can present varying challenges organisations have to deal with.

Being proactive in dealing with workplace issues will ensure that fair processes are adhered too, Human Resource Solutions will independently investigate grievances between employees which may arise, providing professional and unbiased solutions.

Many managers are inexperienced at investigating workplace complaints, are time constrained or feel compromised dealing with internal staff complaints. An investigation undertaken by an external / independent professional can ensure the process follows procedural fairness and a balance evidence-based process is applied.

By engaging an experienced, independent, workplace investigator we can help you:
• address the complaint in a timely and transparent manner
• deliver procedural fairness and evidence-based process
• ensure compliance regulatory frameworks
• avoid distracting managers from their core responsibilities
• ensure confidence you have a reliable factual report on the matter to make decisions and implement solutions to resolve issues.

Human Resource Solutions can investigate the matter efficiently, thoroughly and discreetly. Our approach will be:
• Face-to-face or telephone interviews with relevant employees
• Collect documents and evidence, such as emails, file notes etc
• Review and assess all documents and identify gaps and if further details are required
• Collect further information and provide those an opportunity to review evidence that is inconsistent and allow them to provide comment
• Analyse all details and provide investigation report detailing allegations and findings

At Human Resource Solutions we provide best practice, evidence-based investigations that will help you solve workplace issues and ultimately transform they way employees work together.

Find out more about External v Internal Investigations.

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HR AND PAYROLL AUDITS

An Independent audit of your HR systems, processes and payroll ensures your business can continue to operate and be assured your people are being paid in accordance with current legislation and your HR records are up to date.
Everything that governs your employees whether it be HR policies and procedures, position descriptions, wage rates and award interpretation are things that can be the difference between business success or failure. A HR audit will ensure you know that your HR systems are compliant.

What is an HR Audit?
A HR audit is a practical examination of your business’s HR policies, practices, and procedures. The goal is to look for trouble spots and/or identify ways you can improve.

Are All HR Audits Created the Same?
No, any audit that is undertaken by Human Resource Solutions will be developed with your organisation in mind to ensure that risks are mitigated, practical solutions are provided and you achieve value from the process.

Specific areas HR Audits can examine?
• Compliance.
A HR compliance audit focuses on how well your business is complying with relevant employment laws and regulations.

• Best Practices.
A HR best-practices audit compares your HR processes and policies with those that latest and best-practice. This type of audit can be beneficial to a any organisation because it can help ensure you’re on the right track and your HR practices are sound for the future.

• Function Specific.
A function-specific audit is mini-audit focusing on one areas of your business. You might choose to investigate an area such as payroll management, employee review policies, record-keeping efficiency, etc.

Find out more about external audits to review your HR and Payroll systems.